The adoption of self service and EPoS technology is set to continue to grow across all markets in support of the multi-channel era, according to Global EPOS and Self-Checkout 2014. New emerging technologies and developments in retail will both support the growth of new solutions and complement them by offering added services such as consumer-actioned…
It’s all very well having a plan to become a multi-channel business, but do you have a multi-channel business plan? Retail Week’s ‘Fashion retail 2014’ reports that multi-channel is driving an agenda of innovation across retail organisations and that it is the biggest investment priority for fashion retailers right now. ‘Providing quality multi-channel service’ is…
Regent Street, London, is driving footfall into its local stores using the latest consumer facing technologies. Potential customers will be targeted using a combination of mobile, beacon and app based technology. Owned by the Crown Estate, Regent Street is one of several shopping environments to use the technologies to boost interaction with local people and…
Interactive tables aren’t in every customer-facing environment yet, but they are certainly becoming more popular among retail and hospitality businesses that are looking to take a more multi-channel approach. The tables are typically large touch screens that are wifi connected and they are displayed in busy footfall areas to provide added service to customers. This…
Amazon has pushed the boundaries of shopping one step further, yet again, with the launch of its first smartphone, Amazon Fire. The device is capable of recognising thousands of actual everyday items, through visuals or printed text, that people may want to buy and presenting a purchase option via the Amazon website. Users simply scan…