In a bid to access more customer data and associate itself with physical stores, Amazon.com Inc. has announced plans to move its Kindle tablets in store. The tablets will be used as a type of check-out system at brick-and-mortar retail stores and are expected to be in high streets this summer 2014. Amazon executives told…
Retailers looking for innovation, advice, and predictions within the retail space can take advantage of a number of retail technology based events that take place throughout the year. Including the Omni-channel Retailing Summit, Retail Business Technology Expo, RetailWeek Live and the Internet Retailing Expo. Online, mobile, social, kiosk, digital, self-service and customer journey are just…
Technology has several focuses within the world of retail, from encouraging product browsing and supporting payments, to aiding staff and streamlining processes. Now the latest shift in focus is to customer benefits. Already on the mark is House of Fraser, which is about to roll out a queue-busting technology that will reduce the time click-and-collect…
Big data has opened the doors to predictive shopping and anticipatory shipping for Amazon that will see the company shipping customers’ packages before they even order them. Following the growing trend of using user data to lead shopping actions, the e-commerce giant was quick to take advantage of this new technology and in doing so…
As e-retailing takes a firm hold on the industry online activity is coming under increased pressure to work in harmony and provide the ultimate omni-channel shopping experience. The following tips are suggested for retailers looking to best perform in this area: Cross platform Consistent branding, image and layout use across website, tablet, mobile, and digital…