With the rise of technology in store and the increased adoption by consumers, retailers now have to seriously consider the installation of electronic-point-of-sale (EPoS) tools. Such innovative technologies and solutions promise to deliver a mass of benefits to both the retailer and customer in the form of improving customer services and experiences, while optimising business…
In the wake of new high tech technologies, the humble sale receipt appears to have gone unnoticed recently. The essential, yet often unwanted item has been described as one of the most powerful tools a retailer has to directly interact with customers. Whether it is provided in store at an EPoS till or sent virtually,…
You’d be hard pushed not to have noticed the speed in which the retail sector is changing lately. As peoples’ lifestyles and technology become in sync with one another retail businesses are forced to connect with the consumer on the same level. The180 degree spin in shopping practices has seen the world of retail turn…
Following the biggest trend of 2013 – multi-channel, aka omni-channel retailing, Retail week has asked the experts what technology they think will be likely to trend in the retail industry this year in 2014. A couple to watch out for are: wearable technology, as in Google Glass which is set to fully launch this year…
Marks & Spencer is to roll out next generation polytouch, self-service terminals across its high street stores in the UK. The interactive, self-service solution was delivered by Wincor Nixdorf and Pyramid Computer GmbH and is to be deployed in order to unite online and in-store shopping for Marks and Spencer’s multi-channel consumers. Almost seven hundred…