Right now retailers across the UK are debating the need to relax Sunday Trading Act, and perhaps multi-channel electronic point of sale technology can help them to win their argument. This is the Act that came into effect in August 1994 that allowed stores over 3,000sq ft to open for six hours only on a…
The adoption of self service and EPoS technology is set to continue to grow across all markets in support of the multi-channel era, according to Global EPOS and Self-Checkout 2014. New emerging technologies and developments in retail will both support the growth of new solutions and complement them by offering added services such as consumer-actioned…
It’s all very well having a plan to become a multi-channel business, but do you have a multi-channel business plan? Retail Week’s ‘Fashion retail 2014’ reports that multi-channel is driving an agenda of innovation across retail organisations and that it is the biggest investment priority for fashion retailers right now. ‘Providing quality multi-channel service’ is…
Many businesses as they prepare for a mobile future currently have a courting relationship with mobile devices as they work out whether they are a good fit and crucially what to do together. The practical in-house business benefits of mobile, for stock taking or on the spot ordering for example, are easier to recognise than…
Right now, stock management systems are said to be having one of the greatest impacts on a customer’s multi-channel experience. Retailers, whose systems do not provide total visibility of stock for consumers, are particularly concerned and seeing consequences further down the line when it comes to meeting expectations of orders, deliveries and returns. Critical to…