Following the biggest trend of 2013 – multi-channel, aka omni-channel retailing, Retail week has asked the experts what technology they think will be likely to trend in the retail industry this year in 2014. A couple to watch out for are: wearable technology, as in Google Glass which is set to fully launch this year…
Retailers have increasing amounts of data at their fingertips, but this is nothing without: 1. a clear strategy of what to use and how to use data in order to compete with other retailers and 2. the correct deployment of a model that can extract and deliver the information required. For retailers to fully exploit…
Initially recognised as a service provided by coffee shops, airports and hotels, free Wi-Fi access for customers is now trending among retailers. As mobile devices integrate further into every day shopping, it makes sense for the high street to stop fearing the digital era and join it instead by bringing the perks of the internet…
Best technology, user experience and managing the online image are considered the key focus areas for retailers’ online sales strategy, following a recent CW500 Club event on Retail IT. As the battle of high street and online retailing continues industry experts came together to debate ideas that follow today’s digital trend. Three IT leaders discussed…