Argos, the household goods retailer, is replacing the traditional with a digital alternative as it focuses on its place in the digital age. Over all it is investing £300 million to reinvent itself from an old-style catalogue-led to a modern digitally-led business. Part of its plan are small format digital stores, with the first recently…
Rumour has it that mobile could be on the verge of helping the high street to take back the top spot when it comes to preferred retail experiences. Many in the industry are arguing that while mobile is growing fast, with sales doubling in 2013 to £3bn according to Consultancy Capgemini, stores on the high…
The adoption of self service and EPoS technology is set to continue to grow across all markets in support of the multi-channel era, according to Global EPOS and Self-Checkout 2014. New emerging technologies and developments in retail will both support the growth of new solutions and complement them by offering added services such as consumer-actioned…
It’s all very well having a plan to become a multi-channel business, but do you have a multi-channel business plan? Retail Week’s ‘Fashion retail 2014’ reports that multi-channel is driving an agenda of innovation across retail organisations and that it is the biggest investment priority for fashion retailers right now. ‘Providing quality multi-channel service’ is…
Many businesses as they prepare for a mobile future currently have a courting relationship with mobile devices as they work out whether they are a good fit and crucially what to do together. The practical in-house business benefits of mobile, for stock taking or on the spot ordering for example, are easier to recognise than…