Chili’s Grill & Bar restaurant chain has opted for tabletop tablets in 823 of its company-owned Chili’s restaurants. The impressive the rollout is the largest of its kind in the US with more than 45,000 tablets being installed. Austen Mulinder, CEO of Ziosk comments: “This rollout marks the first time a restaurant company has installed communal…
The adoption of contactless payment is being hindered by lack of understanding from consumers particular in terms of security risks. In a survey by Vista Retail Support, a leading independent IT services company, supporting customers in the UK, Europe and North America, more than a third of consumers (38%) are avoiding contactless payment methods. One…
Digital technology has greatly impacted on consumer shopping habits over the past few years making things a little disjointed. Buying and browsing items either online or by mobile phone and tablet is the convenient and flexible option for many people today to the extent that the actual retail outlet is struggling to establish where it…
Electronic-point-of-sale (EPoS) systems are increasingly recognised for the advantages they bring to running a business and today many businesses wouldn’t do without one. Features such as stock control, data building, and reporting are becoming highly desirable among retailers and hospitality owners in particular that are looking to meet with consumer expectation of convenient, faster and…
Hotel operator, Accor, is using digital technology to manage its customers’ experience throughout their stay. One thousand Accor hotels worldwide are being equipped with a new, innovative digital service that personalises and simplifies their stay using online, mobile and in house electronic-point-of sale and booking technology. The new system takes out much of the usual…