Technology has several focuses within the world of retail, from encouraging product browsing and supporting payments, to aiding staff and streamlining processes. Now the latest shift in focus is to customer benefits. Already on the mark is House of Fraser, which is about to roll out a queue-busting technology that will reduce the time click-and-collect…
Big data has opened the doors to predictive shopping and anticipatory shipping for Amazon that will see the company shipping customers’ packages before they even order them. Following the growing trend of using user data to lead shopping actions, the e-commerce giant was quick to take advantage of this new technology and in doing so…
Both Morrisons and Asda have made steps to further enhance their stores with technology. Morrisons will be trialling next generation self-checkout kiosks in Preston where the retailer is trying a range of innovative ideas; while Asda is focussing on RFID (radio frequency identification) based stock management. Morrisons self-checkout kiosks are to be multi-functional with the…
As e-retailing takes a firm hold on the industry online activity is coming under increased pressure to work in harmony and provide the ultimate omni-channel shopping experience. The following tips are suggested for retailers looking to best perform in this area: Cross platform Consistent branding, image and layout use across website, tablet, mobile, and digital…
Deciding on the right solutions for your retail business can be tricky, particularly as the adoption of retail technology is unpredictable at the moment. What you invest in today may not be the favoured tool of the future. With a host of electronic-point-of-sale shopping devices on the market, from self-service tills and kiosks to smart…