Marks & Spencer is to roll out next generation polytouch, self-service terminals across its high street stores in the UK. The interactive, self-service solution was delivered by Wincor Nixdorf and Pyramid Computer GmbH and is to be deployed in order to unite online and in-store shopping for Marks and Spencer’s multi-channel consumers. Almost seven hundred…
F. Hinds, Britain’s largest independent family jewellers has recently upgraded its in store electronic point of sale (EPoS) system with a Cybertill cloud based solution. The jeweller will deploy the new EPoS system across its entire estate of 112 stores located in England and Wales. A key advantage from installing the EPoS system will be…
The UK’s online retailers have just seen the fastest growth in sales figures for 13 years, as reported by Retail Sales Index, IMRG/Capgemini. The apparent relationship between positive customer experience and increased loyalty, sales and recommendations is highly recognised within retail. Therefore this increase in sales also suggests an equivalent rise in the customer satisfaction…
PayPal recently revealed the findings of a study that paints a dim future for the traditional, man-made wallet due to the rise of the mobile wallet. 83% of respondents across five countries preferred the option of not carrying a wallet, according to the study conducted by Wakefield Research among 1,000 credit and debit card holders,…
John Lewis has announced that it is trialling three new retail technologies in its department stores over the festive period. “We intend to keep investing and innovating in our shops so that they remain compelling and hassle-free places for customers, offering multiple reasons to visit them,” said Simon Russell, director of retail operations development at…