Initially recognised as a service provided by coffee shops, airports and hotels, free Wi-Fi access for customers is now trending among retailers. As mobile devices integrate further into every day shopping, it makes sense for the high street to stop fearing the digital era and join it instead by bringing the perks of the internet…
The customer journey is changing, and as consumers continue to explore multi-channel shopping, also known as omni-channel, retailers are working hard to predict the right, next move. With the use of technology customers are able to browse in store and also at home or work via mobile and social media, and they can go on…
Businesses that are ticking all the relevant retailing boxes these days are very aware that a social presence is necessary. As the most popular activity on the internet, social media is primed to capture the attention of and engage with any potential and current customers. In doing so it takes the retailer on a beneficial…
As businesses across the retail industry increasingly recognise the omni-channel approach to selling, self-service kiosks are more primed for use than ever before. With the capability to work alongside the digital, m-pos and traditional art of shopping in store, these electronic-point-of-sale tools can offer multiple functions, many of which can be combined into one kiosk….
With retail apps being high on merchants’ agendas, it’s worth knowing which companies have made a big dent in the app market. So, before you reach out to customers with a shopping or payment app, take a look at the following companies who are leading the way for mobile based technologies to see how it’s…