As e-retailing takes a firm hold on the industry online activity is coming under increased pressure to work in harmony and provide the ultimate omni-channel shopping experience. The following tips are suggested for retailers looking to best perform in this area: Cross platform Consistent branding, image and layout use across website, tablet, mobile, and digital…
Deciding on the right solutions for your retail business can be tricky, particularly as the adoption of retail technology is unpredictable at the moment. What you invest in today may not be the favoured tool of the future. With a host of electronic-point-of-sale shopping devices on the market, from self-service tills and kiosks to smart…
With the rise of technology in store and the increased adoption by consumers, retailers now have to seriously consider the installation of electronic-point-of-sale (EPoS) tools. Such innovative technologies and solutions promise to deliver a mass of benefits to both the retailer and customer in the form of improving customer services and experiences, while optimising business…
You’d be hard pushed not to have noticed the speed in which the retail sector is changing lately. As peoples’ lifestyles and technology become in sync with one another retail businesses are forced to connect with the consumer on the same level. The180 degree spin in shopping practices has seen the world of retail turn…
The UK’s online retailers have just seen the fastest growth in sales figures for 13 years, as reported by Retail Sales Index, IMRG/Capgemini. The apparent relationship between positive customer experience and increased loyalty, sales and recommendations is highly recognised within retail. Therefore this increase in sales also suggests an equivalent rise in the customer satisfaction…